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The members of the committee that the Williams administration
appointed to study the merits of GEN's proposal did not feel,
at least on the surface, that they had to decide on the relative
merits of Herb Allen's world and theirs. They rejected GEN's
proposal because they didn't think it would do what it purported
to do. The head of the Wharton School's online-learning program
had explained to the committee that courses were immensely expensive
to produce; Wharton had lost money on its program every year.
A study by the University of Illinois argued that the economies
of scale characteristic of e-commerce don't operate in the case
of online learning, since you have to keep adding teaching assistants
as the student population grows. And even this was assuming
a vast audience. In its final report, the committee wrote, "The
frequently imagined audience for 'hundreds of thousands' of
students waiting to enroll in such courses, however, simply
does not exist." Sherron Knopp, an English professor, says:
"People think because it's the Internet it's Rumpelstiltskin
and you can turn straw into gold. We weren't convinced there
was any gold there."
But given that GEN itself was taking all the financial risk
-- if the numbers didn't work out, only the company would be
harmed -- it seems clear that Taylor and Allen provoked a sense
of unease that went far deeper than mere pragmatic calculations.
Precisely because GEN was aimed at the very heart of the undergraduate
experience, it raised questions about the nature of the university
that other Internet companies, seeking to occupy a more peripheral
spot in the academy, did not. In essence, the GEN proposal was
taken as a kind of inadvertent referendum on Williams-ness.
Shawn Rosenheim, something of a Mark Taylor disciple and probably
the most experimentally inclined figure on the Williams committee,
says that he was "shocked and disheartened" to see
how his colleagues stiffened before the prospect of the new.
"The academy has become so deeply mandarin," says
Rosenheim. "It's really a creature of sub-sub-specialties.
Something like GEN would have the potential of requiring our
work to be more public, to be accountable in certain ways."
That was not, Rosenheim concedes, a widely shared perspective.
"The amount of nonsense I heard about Williams teaching
was unbelievable," he says. "As if those students
who show up at the 8:30 class are there strictly for the love
of knowledge."
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