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Online U
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What will it be like to go to college in cyberspace? Last month,
I went to Allen & Company's offices on Fifth Avenue to attend
a simulation of a Global Education Network class. "Attend,"
of course, is a misleading word. I sat in a wood-paneled conference
room with Alexander Parker, GEN's head of curriculum development,
and a laptop. Since GEN has not yet put its courses on the Internet,
the class I took, an introductory biology course for nonmajors,
was on a CD-ROM. Parker clicked me through
to the second lecture, on the discovery of DNA. The 55-minute
presentation was divided into fourteen "modules,"
including "Overview of DNA Structure," "Watson
and Crick," "X-Ray Crystallography" and "Nature
of a Polynucleotide." I clicked on "Overview,"
and the teacher, Kenneth Miller, a professor at Brown, appeared
in the upper-left-hand corner. A screen at his right served
as an electronic blackboard. When he read an excerpt from a
letter by the biologist Oswald Avery, the words of the letter
appeared on the screen along with a picture of Avery, the way
they would on a newscast. When Miller explained the structure
of a nucleotide, he put a molecular diagram on the screen. He
might have put the same diagram on an overhead projector in
class, but here he could manipulate the image, highlighting
various parts and moving them around to show how one nucleotide
docks with another.
The class was in some ways better, and in some ways worse, than
a conventional lecture. On the one hand, whenever my attention
had wandered I could hit the pause button and click back. On
the other hand, Miller himself was a rather sketchy presence,
and when at one point he turned to the blackboard, you could
hear the squeak of the chalk but you couldn't make out a word
he had written. The visual aids, at this early stage, are limited
to still pictures and dancing molecules; anything much more
complex would strain the available bandwidth. Parker's own view
is that "it's not as rich an experience as a 15-person
seminar, but it is somewhat richer than a 500-person lecture."
What I had not experienced, of course, was interactivity, which
is the feature that makes the Internet radically different from
prior distance learning media, whether the television or the
mail. Each GEN class will include teaching assistants -- learning
facilitators, in Duderstadt's not-quite-human phraseology --
drawn from the vast pool of unemployed and underemployed graduate
students and bearers of graduate degrees. GEN is calculating
that it will need no more than one assistant for every 30 students,
if that. Once the system is up and running, students will be
assigned to the equivalent of chat rooms for "threaded
conversations" with fellow students and teaching assistants,
and they will be able to ask questions about the material. Students
who give a wrong answer on a test will be automatically directed
back to the portion of the text that supplies the answer. This
is still a fairly primitive use of the technology; once GEN
has learned where students go wrong, it plans to videotape the
professor offering a series of alternate explanations of the
same material, so that a student can be directed along any one
of several different pathways to help him or her grasp what
wasn't clear the first time around. Another possibility inherent
in this multiple-pathways approach is to offer students different
ways of demonstrating competence. A student can explain the
chemical structure of nucleotides directly, or, Parker says,
"We can give him a bucket of elements and say, 'Here, build
a nucleotide.' "
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